10-Year Warranty
With exacting project management, superior products and skilled craftsmanship, we continually exceed the expectations of our clients. Since we view our partnership as a relationship, we offer a 10-Year Limited Warranty. This is our promise that we are in this with you for the long-term, making certain you enjoy you newly remodeled home and that we provide some peace of mind with your investment. We may request an annual warranty check, or evaluate possible issues when service is requested, we will attend to it at our first opportunity.
The Fine Print:
During the first three (3) years, discovered defects in our workmanship and materials will be repaired or replaced at no cost to you. Then, during years four (4) through ten (10), discovered defects in major structural items will be repaired or replaced at no cost to you. Our policy is to respond within 24 to 48 hours to warranty requests, and immediately to unsafe or severe damage. Our full-time office staff is available by phone during the work day, with emergency contact information available after hours.
We may request a complimentary home inspection as part of your warranty agreement. Your Limited Warranty is transferable to future owners of your home, subject to terms and conditions in the warranty documents.
If you’re unsure if a problem is covered? Just ask. We aim to be your resource for interior and exterior home remodeling and repair, and we’ll offer our best options for situations not covered by the 10-year limited warranty.